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Warranty and non-compliance of the goods with the contract
Before filling in the complaint form, please read the following information
1. We provide information on how the complaint is handled within 14 days. We will inform you about the result of the complaint procedure and the rules of further handling of the complained goods by sending information to the e-mail address provided in the content of the complaint. The complaint form is available below.
2. If you send back the goods (in consultation with us), remember to pack them properly (preferably in the original packaging, with all original materials protecting the goods against damage).
For more information on complaints about goods, see here.
Prepare the number of the sales document and the index of the advertised product. Check where to find it: receipt invoice
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